{"id":2302,"date":"2024-09-18T02:00:25","date_gmt":"2024-09-18T00:00:25","guid":{"rendered":"https:\/\/gardenersfriend.eu\/politique-de-remboursement\/"},"modified":"2024-11-12T03:18:18","modified_gmt":"2024-11-12T02:18:18","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/gardenersfriend.eu\/fr\/politique-de-remboursement\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-text-align-center\">Politique de remboursement<\/h2>\n\n<h4 class=\"wp-block-heading\">Vue d&rsquo;ensemble<\/h4>\n\n<p>Nous appliquons une politique de retour de 60 jours, ce qui signifie que vous disposez de 60 jours apr\u00e8s r\u00e9ception de votre article pour demander un retour.<br\/><br\/>Pour pouvoir \u00eatre retourn\u00e9, votre article doit \u00eatre dans le m\u00eame \u00e9tat que celui dans lequel vous l&rsquo;avez re\u00e7u, non port\u00e9 ou non utilis\u00e9, avec les \u00e9tiquettes et dans son emballage d&rsquo;origine.\nVous aurez \u00e9galement besoin du re\u00e7u ou de la preuve d&rsquo;achat. <br\/><br\/>Pour effectuer un retour, vous pouvez nous contacter \u00e0 l&rsquo;adresse <a href=\"mailto:friendofgardeners@gmail.com\">store@gardenersfriend.eu <\/a>. Veuillez noter que les retours doivent \u00eatre envoy\u00e9s \u00e0 l&rsquo;adresse suivante :  <br\/><br\/>Ami des jardiniers<br\/>ul.\nPrzegali\u0144ska 163\/6<br\/>80-680 Gda\u0144sk<br\/> Pologne <\/p>\n\n<p>Si votre retour est accept\u00e9, nous vous enverrons une \u00e9tiquette de retour, ainsi que des instructions sur la mani\u00e8re et le lieu d&rsquo;envoi de votre colis.\nLes articles renvoy\u00e9s sans demande pr\u00e9alable de retour ne seront pas accept\u00e9s. <br\/><br\/>Vous pouvez toujours nous contacter pour toute question relative au retour \u00e0 l&rsquo;adresse <a href=\"mailto:friendofgardeners@gmail.com\">suivante : store@gardenersfriend.eu<\/a><\/p>\n\n<h4 class=\"wp-block-heading\"><strong>Dommages et int\u00e9r\u00eats<\/strong><\/h4>\n\n<p>Veuillez inspecter votre commande \u00e0 la r\u00e9ception et nous contacter imm\u00e9diatement si l&rsquo;article est d\u00e9fectueux, endommag\u00e9 ou si vous recevez le mauvais article, afin que nous puissions \u00e9valuer le probl\u00e8me et y rem\u00e9dier.<\/p>\n\n<h4 class=\"wp-block-heading\"><strong>Exceptions \/ articles non retournables<\/strong><\/h4>\n\n<p>Certains types d&rsquo;articles ne peuvent pas \u00eatre retourn\u00e9s, comme les produits p\u00e9rissables (tels que les aliments, les fleurs ou les plantes), les produits sur mesure (tels que les commandes sp\u00e9ciales ou les articles personnalis\u00e9s) et les produits de soins personnels (tels que les produits de beaut\u00e9).\nNous n&rsquo;acceptons pas non plus les retours de produits dangereux, de liquides inflammables ou de gaz.\nN&rsquo;h\u00e9sitez pas \u00e0 nous contacter si vous avez des questions ou des inqui\u00e9tudes concernant votre article sp\u00e9cifique.  <\/p>\n\n<p>Malheureusement, nous n&rsquo;acceptons pas les retours sur les articles sold\u00e9s ou les cartes-cadeaux.<\/p>\n\n<h4 class=\"wp-block-heading\"><strong>\u00c9changes<\/strong><\/h4>\n\n<p>Le moyen le plus rapide de vous assurer d&rsquo;obtenir ce que vous voulez est de retourner l&rsquo;article que vous avez et, une fois le retour accept\u00e9, d&rsquo;effectuer un achat s\u00e9par\u00e9 pour le nouvel article.<\/p>\n\n<h4 class=\"wp-block-heading\"><strong>Union europ\u00e9enne P\u00e9riode de r\u00e9flexion de 14 jours<\/strong><\/h4>\n\n<p>Nonobstant ce qui pr\u00e9c\u00e8de, si la marchandise est exp\u00e9di\u00e9e dans l&rsquo;Union europ\u00e9enne, vous avez le droit d&rsquo;annuler ou de retourner votre commande dans un d\u00e9lai de 14 jours, pour quelque raison que ce soit et sans justification.\nComme ci-dessus, votre article doit \u00eatre dans le m\u00eame \u00e9tat que celui dans lequel vous l&rsquo;avez re\u00e7u, non port\u00e9 ou non utilis\u00e9, avec les \u00e9tiquettes, et dans son emballage d&rsquo;origine.\nVous aurez \u00e9galement besoin du re\u00e7u ou de la preuve d&rsquo;achat.  <\/p>\n\n<h4 class=\"wp-block-heading\"><strong>Remboursements<\/strong><\/h4>\n\n<p>Nous vous informerons d\u00e8s que nous aurons re\u00e7u et inspect\u00e9 votre retour, et nous vous ferons savoir si le remboursement a \u00e9t\u00e9 approuv\u00e9 ou non.\nSi le remboursement est approuv\u00e9, vous serez automatiquement rembours\u00e9 sur votre mode de paiement d&rsquo;origine dans les 10 jours ouvrables.\nN&rsquo;oubliez pas que le traitement et la publication du remboursement par votre banque ou votre soci\u00e9t\u00e9 de carte de cr\u00e9dit peuvent prendre un certain temps.<br\/>Si plus de 15 jours ouvrables se sont \u00e9coul\u00e9s depuis l&rsquo;approbation de votre retour, veuillez nous contacter \u00e0 l&rsquo;adresse suivante <a href=\"mailto:friendofgardeners@gmail.com\">: store@gardenersfriend.eu<\/a>.  <\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politique de remboursement Vue d&rsquo;ensemble Nous appliquons une politique de retour de 60 jours, ce qui signifie que vous disposez de 60 jours apr\u00e8s r\u00e9ception de votre article pour demander un retour. Pour pouvoir \u00eatre retourn\u00e9, votre article doit \u00eatre dans le m\u00eame \u00e9tat que celui dans lequel vous l&rsquo;avez re\u00e7u, non port\u00e9 ou non [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2302","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de remboursement - Gardeners Friend<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gardenersfriend.eu\/fr\/politique-de-remboursement\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de remboursement - Gardeners Friend\" \/>\n<meta property=\"og:description\" content=\"Politique de remboursement Vue d&rsquo;ensemble Nous appliquons une politique de retour de 60 jours, ce qui signifie que vous disposez de 60 jours apr\u00e8s r\u00e9ception de votre article pour demander un retour. 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